Privacy Policy

We at SoulSparsh respect and appreciate you for sharing with us your personal information and are committed to protect the confidentiality of the information , this privacy policy describes the procedures about how we collect , use and store personal information you provide us through the website and other application tools . we ensure anonymity of the client thereby assuring full privacy of client and the data shared .

Personal Details - To use our service you would be providing us with certain personal information like name , location , age , geographical location, mail id, sexual orientation , health status , race traditions, gender, medical history, we collect information through mail . Telephonic messages or by responses and feedback you send us all this may be collected as personal information
We collect all this information to confirm you identity and to provide you a smooth, personalised experience
We also use email address to send you information regarding our articles and services which might be related to information shared by you

Consent – by using the website you hereby give consent for collection , storage , processing of your personal information and you have the option to withdraw your consent at any given time by writing to us on info@soulsparsh.com, which might restrict your usage of our website

Confidentiality – SoulSparsh maintains confidentiality and does not share sensitive information of the client shared during counselling or any other form of communication with SoulSparsh, unless certain circumstances like demanded by law agency or any cyber offense or in case the expert at SoulSparsh feels there can be a serious risk to the safety of public or client

Data retention – We generally keep the data for our internal analysis and to improve our services but you are free to delete your personal information from our system by contacting us on info@soulsparsh.com, however we may retain archived copy for your information in case required by law or for our recordkeeping purpose.

Children Policy – Soulsparsh clearly specify and does not entertain people under 18 years of age or children 13-18 years old under parental guidance , SoulSparsh retains the sole rights to ban or terminate communication if any user is found non complying to the norms of users age.

Use of Cookies – In order to make the platform more users friendly and to collect certain information enabling to keep your records on your system . A cookie is a small text file that is stored in your web browser , they are mainly Session and Persistent cookies , you can instructed your browser, by changing its options to stop accepting cookies, if you do not accept cookies you may not be able to use all feature or functionalities of the platform

Security - We undertake reasonable security measures to protect your personal data shared during usage of our services , however information passed through internet cannot guarantee 100% security so to protect your information we might suspend your services if any breach is suspected without prior notice till the investigation on the breach is investigated. Links – The website may contains links to other third party websites which may not be under the control of soupsparsh , so we encourage you to be aware and read terms and privacy policies of the third party sites , accessing the third party sites and sharing of personal information on third party sites would be entirely on your own risk .

Non-discrimination - SoulSparsh does not discriminate on the basis of gender, race, colour, religion, age , geographical location, marital status , disability or sexual orientation in any its services and activities.

Changes in Privacy Policy - Please review the Privacy policy carefully as this policy may change time to time Contact us – If you have any questions or concerns about privacy policy please contact us on "Contact us "